Terms & Conditions
Draft template · Last updated: [Add date]
Important: This is a starter template and not legal advice. Complete the bracketed items and have counsel review it before the service is offered to customers.
These Terms govern access to the CallSynk website, software and related services provided by [Legal entity name] (“CallSynk”, “we”, “us”). By accessing or using the service, you agree to the applicable terms.
1. Eligibility and accounts
You must have authority to act for your business and provide accurate account information. You are responsible for maintaining credential confidentiality, controlling account access and notifying us of suspected unauthorized use.
2. Service description and availability
CallSynk is a business call recording and call-activity tool. Features may include supported call recording, call type tagging, post-call messaging templates and daily overview reporting. Actual availability depends on the subscription, device, operating system, app permissions, network, third-party platforms and local restrictions. We do not guarantee that every call can be recorded on every device.
3. Lawful use and recording responsibility
You are responsible for complying with applicable privacy, data protection, telecommunications, employment and recording-consent laws. You must provide required notices, obtain consent where required, establish a lawful basis, restrict access to recordings and honor deletion or access requests. Do not use the service for unlawful surveillance, harassment, or unauthorized recording.
4. Customer data
As between the parties, you retain rights to the data you submit, subject to rights necessary for us to provide the service. You authorize us to process customer data only as required to deliver, maintain and support the service and as otherwise described in the final Privacy Policy and any data-processing agreement.
5. Acceptable use
You must not misuse the service, bypass access controls, interfere with systems, reverse engineer except where law permits, upload malicious code, infringe third-party rights or use the service to violate applicable law.
6. Plans, fees and payment
Plan features, trial limits, subscription fees, taxes, billing cycles and renewal terms will be displayed in an order form or pricing page before purchase. No price or feature should be treated as binding unless confirmed in the applicable commercial terms. You authorize charges only where you have expressly agreed to a paid plan.
7. Third-party services and compatibility
The service may rely on third-party operating systems, carriers, app stores, messaging platforms or hosting providers. We are not responsible for third-party services outside our reasonable control. You should verify device and operating system compatibility before relying on call recording.
8. Intellectual property
CallSynk and its licensors retain rights in the software, brand, design and documentation, excluding customer data and third-party materials. No ownership rights are transferred by these Terms.
9. Suspension and termination
We may suspend or terminate access where reasonably necessary for security, non-payment, unlawful use, material breach or legal compliance. Explain any notice, export and deletion procedures in your final commercial terms.
10. Disclaimers and liability
To the extent permitted by law, the service is provided subject to the warranties expressly stated in a signed agreement. The final contract should define liability limits, exclusions and any mandatory consumer or business protections. Nothing in these Terms excludes liability that cannot legally be excluded.
11. Changes
We may update these Terms from time to time. Material changes and their effective date should be communicated as required by law.
12. Governing law and disputes
Insert the governing law, courts or dispute-resolution mechanism applicable to your legal entity and customers: [Jurisdiction and venue].
13. Contact
info@digitechsolutions.biz · +91 99671 46370
Provider: [Registered legal name and business address].